Return & Refund Policy

At Beody, we are committed to your satisfaction—whether you’re investing in skincare products or aesthetic services. Please review our policy below before making a purchase or booking an appointment.

Retail Product Returns

We accept returns or exchanges within 14 days for unopened, unused, and undamaged products.

• Products must be in original packaging
• A receipt or proof of purchase is required

Non-Returnable Items

The following items are not eligible for return:

• Opened or used skincare products
• Prescription or medical-grade skincare
• Gift cards
• Promotional or discounted items

Services & Treatments

All services and treatments are non-refundable. However, if you are not satisfied with your outcome, please contact your provider. Follow-up care, adjustments, or a personalized treatment plan may be recommended based on your goals.

Damaged or Defective Products

If your product arrives damaged or defective, please contact us within 3 days of receipt. We will offer an exchange or store credit after reviewing the issue.

How to Initiate a Return

To begin a return, email us at contact@beody.com or call (303) 434-8347 with the following information:

• Your full name
• Proof of purchase or order number
• Description of the issue
• Photos of the item, if applicable

Returns or exchanges may also be processed in person at our location during business hours.

Your experience and satisfaction are our priority.